Monday, December 15, 2014

Dice.com Latest Upgrade Broke The Site

At least as of 6AM to 9AM, the job search website for tech, www.dice.com is not useable in my experience.

They went ahead and rolled out a major revision of their website today.  There actually were a few things in it that were kind of slick.

When you go in to do a search for a position, and it makes sense to do so, you have a slider for a criterion.

For example, when you are requesting a page for a search, you can tailor the number of results you want back by using a slider to change the number from 10 to 100 in increments.   The 100 is a big help.

Distance works the same way.

There are a few others, but the problem is that there should be a little box at the end for you to enter in a specific number.

Why? 

Simple - I live in Wilton Manors, Florida.  I used to have a search that would look for a 27 mile radius.  That would include West Palm Beach but specifically exclude downtown Miami.  I don't want that commute, nor would I want that for anyone else. 

If there is a slider, you need to be able to enter in a specific number.

They also deleted the ability to search for an Area Code or a group of Area Codes.  Broward County is 954 and 754.  Palm Beach County is 561.  Having the ability in a large urbanized area like this to simply search for something within a county is very helpful.  Otherwise, the distance must be used, and will slow one down with extra searches.

They deleted the ability to exclude recruiters.  Recruiters in my experience are unreliable.  I tend to look for direct hire only.

They clearly did not test their site when they went "Live" today - by the time I got to it.  It may be fixed later, even later today.  Much of this could simply be because they are rolling out changes at this moment.

When I get the results of a search, they come back with either "Relevant" or "Date" available, but the default is usually Relevant unless you caught the tick box and set it.  But the link is dead to change it back - normally, but not always.  This sort of inconsistency is very common within the site.

That's the problem.  Things work sometimes but not always.

So basically their site is not useable as of this writing, 9:15 AM EST, 12/15/2014.

As for the way it looks? 

I personally am not a fan of the Web 2.0 Look And Feel for things where there are a lot of items to search. 

Dice.com is one of those sites.  They are presenting a database of links and a tight list format is the most useable. 

I understand that they want to look different than the other two big sites, www.Monster.com and Careerbuilder.com however, their search results in LARGE FONTS and lots of Whitespace means that you're constantly paging when you do get the 100 results per page, if you can actually get things to work.

Thank you again for the 100, it helps.

But when you page through the site on a large monitor (1920x1080) getting only seven results per view until you page down is limiting.  Put as much on a line as possible.  I guess that means it's first page with 4 links, then 13 pages of 7 links (or so) plus the remaining 5 links (or so) - that's how the math works out.

Your User Interface guy must have missed that particular meeting.  The Testing folk are confused too - I got a page coming up using the old interface and immediately thought "THANK YOU!". 

Then I refreshed the page and it was back to the new design.  There were no links though, kind of a surprise since I saw links on the Old Format Page.

I'll be waiting.  The new design needs A LOT OF WORK.  The site has so many bugs in it that I simply closed every window that I had.   All my old links are no longer functional.  If I try to recreate them, the site is so buggy that I can not get anything even remotely like the results I expect.  I can't page to the second 100 results.  Not even the old text search works properly.  If you want to search for Business Analyst, and put them in quotes, the new software thinks you are looking for "Business OR Analyst".  It's not the same thing.

For example, if I search for anything within 20 miles of zip code 33301 I am showing results in California.  California is a great place but a bit more than 20 miles away from South Florida.

Oh and one missing thing that is extremely important.  Dice removed the number of hits that a particular resume has.  It's a metric that needs to return.  How else would you know if your resume is effective unless you know now many people look at it in a given month?

At this point, there's nothing else that I could suggest other than telling someone who wants to use a job search engine to wait this one out and hit the other sites.  Dice.com is unusable due to UI, UX, and QA issues today.  

They tried, but ... well, maybe tomorrow.  They went with a Big Bang Release and broke what they had before.  Would be best to roll it all back and try an Agile Project Management approach of gradual improvements instead of what they got here.

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